Privacy Policy

Innovative Surgiwear Private Limited (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at innovativelinen23@gmail.com

1. Information We Collect
We may collect Personal Information (Name, Email, Phone, Company/Hospital name, Address), Non-Personal Information (Device details, App usage, IP address), and Transaction Information (Order details and payment status). You can request modification or deletion of your information by contacting us at innovativelinen23@gmail.com

2. How We Use Your Information
Your data is used to process orders, provide customer support, improve app experience, send updates/alerts, and maintain internal records for legal compliance.

3. Sharing of Information
We do not sell or rent your personal data. Information is only shared with trusted logistics partners for delivery, secure payment gateways, or government authorities if required by law.

4. Data Security
We implement technical measures to protect your data from unauthorized access. While we strive for maximum security, please note that no digital platform is 100% secure.

5. Cookies & Tracking
Our app may use cookies to enhance your experience, analyze performance, and remember your preferences.

6. Your Rights
You have the right to access, correct, or delete your personal data. You may withdraw your consent at any time by contacting our support team.

7. Third-Party Services
Our app may link to third-party services (like payment gateways). We are not responsible for the privacy practices of these external sites.

8. Policy Updates
We may update this policy periodically. Changes will be effective immediately upon posting the revised "Effective Date."